10 Identifying incorrect operation
In the event of incorrect operation, refer to the tables below to quickly identify and repair the non-complex parts of the
medical device.
If the incorrect operation is not described in the tables below, please contact your supplier or the customer service
team at SATELEC, a company of Acteon group.
Do not use the medical device if it appears to be damaged or faulty. Isolate the medical device and make sure that it
cannot be used.
The medical device will need to be sent away for repair.
10.1 Not working
Symptoms: the medical device is not working
Possible causes Solutions
No electrical current Contact your electrician
Mains switch in position O Set the mains switch to position I
Faulty connection between the mains cord and the
electrical wall socket
Connect the mains cord to the electrical wall socket
Faulty connection between the mains cord and the mains
connector
Connect the mains cord to the mains connector
Mains fuses in the mains connector not working
Replace the mains fuses with fuses of the same type and
rating
Internal fuse not working Return to the Acteon Customer Service team
The internal fuse (ref. FU1 on the printed circuit board) cannot be accessed by the user.
10.2 No spray
Symptoms: The air polisher is not producing any spray.
Possible causes Solutions
The nozzle is blocked
l Immerse the nozzle in a solution that is compatible
with the powder used
l Place the nozzle in its solution in the ultrasonic tank for
at least 10 minutes
l Remove the nozzle and tap it on a cloth to remove any
remaining particles
l Without rinsing it, screw the nozzle back onto the
handpiece
l Actuate the handpiece and test it
If there is still a blockage, contact Acteon's Customer
Services team
The Prophypen handpiece is clogged.
Wear safety goggles.
Devices that use sodium bicarbonate and calcium
carbonate powders are cleaned with a 4% acetic
acid aqueous solution such as C
2
H
4
O
2
molecular
formula spirit vinegar or diluted lemon juice.
The Classic and Pearl powders are cleaned using a 4%
acetic acid aqueous solution.
The irrigation flow is not adjusted Please read the chapter Setting the irrigation flow page 16
10.3 Air leakage
Symptoms: the medical device makes a distinctive sound of air leaking through the back.
User Manual|AIRMAX|J11401|V7|(03)|12/2017|ND07EN010G - Page 27/42
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