AerAtron AE2+ Series - General Information; Normal Wear and Tear; Warranty; Ceiling Fan Warranty Period

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General Information
Warranty
1. All electrical motors, including fan motors generate some noise, and may feel hot to the touch. This is
NOT a fault.
2. Ceiling fans tend to move during operaon due to the fact that they are not rigidly mounted. (Rigid
mounngs can generate excessive vibraon and stress on the mounngs).
Movement of a couple of cenmetres is quite OK and does not suggest that the fan will fall down. The
Aeratron fan is mounted securely on a metal Hanger Bracket with rubber cushioning and a ball joint to
allow free movement. Please note that due to manufacturing variaons not all Aeratron ceiling fans
are exactly the same - some may move more than others. Note: Excessive wobble can be caused by the
Drive Sha not being posioned vercally. This can be easily recfied by adjusng the posion of the
Fan Motor Assembly in the Hanger Bracket (see step 9 (D) page 9).
3. Ceiling fans are an environmentally smart choice to help cool you in your home. They work by creang
air flow which causes a cooling sensaon on the skin. Ceiling fans do not cool down air, so for energy
wise use, they should be switched off when leaving a room. The effecveness of ceiling fans is also
dependent on the humidity in the air - they are more effecve in humid environments, and less so in
dry ones.
4. During winter, a reverse (counter clockwise) turning fan helps to reduce heang costs. Warm air rises
to the ceiling, where it cannot be felt by the occupants of a room, especially in areas with high ceilings.
The fan assists to distribute warm air more evenly in the room allowing to set the thermostat several
degrees lower.
Normal Wear and Tear.
Threaded components working slightly loose or parts even slightly damaged or bent during vigorous cleaning
or bumping can cause wobble and noise. This is not covered under warranty, but care during maintenance and
cleaning should prevent this from occurring.
You must have the original purchase receipt or bill of sale to make a warranty claim. No claim will be
accepted unless proof of date of purchase is available at the me of making the warranty claim.
Ceiling Fan Warranty Period.
The ceiling fan itself, excluding the Remote Control Transmier and Receiver, is covered by a 3 year in-home
warranty unless stated otherwise in your jurisdicon (USA –30 year warranty on the motor). For any warranty
claims, please contact your local or regional retailer or distributor. Aeratron Pty Ltd will, at its discreon, only
repair or replace defecve products which have been directly purchased from Aeratron Pty Ltd, all other
product claims must be lodged through your local retailer/distributor. Labour and product delivery costs are
borne by Aeratron Pty Ltd or the retailer during this 3 year period. The cost of obtaining or using special access
equipment (scissor lis, scaffolding etc.) is specifically excluded, and it is the responsibility of the owner to
provide such equipment and have it safely installed and operated.
Remote Control Warranty Period.
In general, Aeratron Pty Ltd Remote Control Receivers and Transmiers (Handsets) are covered by
a 1 year in-home warranty (unless stated otherwise in your jurisdicon) under the same condions as
described above for fans.
Balance of Warranty on Repaired or Replaced Products.
Any replaced or repaired product is covered only by the balance of the warranty remaining on the original
arcle.