OWNER WARRANTY - AES CORPORATION
LIMITED PRODUCT WARRANTY AND TECHNOLOGY LICENSE
LIMITED PRODUCT WARRANTY:
AES Corporation (“AES”) warrants to the original purchaser that each AES Subscriber Product will be free
from defects in material and workmanship for three (3) years from date of purchase and all other products
purchased from AES including central station receivers and accessories will be warranted for one (1) year
from the date of purchase. At no cost to the original purchaser for parts or labor, AES will repair or replace
any AES Product or any, part or parts thereof which are judged defective under the terms of this Warranty.
Defective AES Products must be returned to AES directly, provided they are properly packed, postage
prepaid. Or exchange may be made through any authorized direct factory representative for any AES
Products that are judged defective under the terms of this Warranty. Improper or incorrectly performed
maintenance or repair voids this Warranty. This Warranty does not cover replacement parts that are not
approved by AES. This Warranty does not apply to any AES Product or any part thereof that has been
altered in any way to affect its stability or reliability, or that has been subjected to abuse, misuse, negligence,
accident or act of God, or that has had the serial number effaced or removed.
Certain AES Products are designed to operate and communicate with other specified AES Products and
certain other specified products, systems or networks authorized or approved by AES, as identified in the
applicable AES Product instructions. This Warranty does not apply to any AES Product that is used with any
unauthorized or unapproved products, systems or networks, or that has been installed, applied or used in
any manner, other than in strict accordance with AES instructions.
AES makes no warranty, express or implied, other than what is expressly stated in this Warranty. If the law
of your state provides that an implied warranty of merchantability, or an implied warranty of fitness for
particular purpose, or any other implied warranty, applies to AES, then any such implied warranty is limited to
the duration of this Warranty.
AES cannot be aware of and is not responsible for the differing values of any property to be protected by its
alarm reporting systems. This Warranty does not cover and AES shall not be liable for any defect, incidental
or consequential, loss or damage arising out of the failure of any AES Product to operate.
Some states do not allow the exclusion or limitation of the durations of implied warranties or the limitation on
incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This Warranty gives you specific legal rights and you may also have other rights that vary from state to state.
TECHNOLOGY LICENSE:
Certain AES Products include software, protocols and other proprietary and confidential technology and
trade secrets of AES which are incorporated in or provided with AES Products solely for use in conjunction
with and in order to operate AES Products (“Licensed Technology”). AES grants the original purchaser a
non-exclusive license to use such Licensed Technology solely in connection with the use and operation of
AES Products and for no other purpose or use whatsoever. No title or ownership in or to any such Licensed
Technology is conveyed by the sale or delivery of any AES Products; all such rights are retained by AES.
AES SERVICE PROCEDURE: Contact AES by Phone (978) 535-7310, Fax (978) 535-7313 or Email
service@aes-intellinet.com, to receive a Return Material Authorization Number. Have the AES part number
and serial number ready. Repack equipment in original or equivalent packaging. Inside the box, please
include a contact name, telephone number, address and a brief description of the reason for return.
Ship items freight-prepaid to:
Repair Services, RMA#__________
AES Corporation,
285 Newbury Street
Peabody, MA 01960 USA
(Contact AES for Return Material Authorization number)
June 2007
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