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Troubleshooting
Steam is coming from the oven
When cooking foods with a high water content (e.g.
oven fries) there may be some steam visible at the
rear grille. Take care when opening the oven door,
as there may be a momentary pu of steam when
the oven door is opened. Stand well back and allow
any steam to disperse.
The oven fan is noisy
The note of the oven fan may change as the oven
heats up - this is perfectly normal.
What cleaning materials are recommended for the
range?
See the ‘Cleaning’ section for a full list of
recommended cleaning materials. We do not
recommend corrosive or caustic cleaners as these
may damage your range.
The knobs get hot when I use the oven or the
broiler, can I avoid this?
Yes, this is caused by heat rising from the oven or
the broiler, and heating them up. Don’t leave the
oven door open. Make sure that the broiler pan is
pushed right back to the ‘backstop’ when broiling.
If there is an installation problem and I don’t get
my original installer to come back to fix it who
pays?
You do. Service organizations will charge for their
call outs if they are correcting work carried out by
your original installer. It’s in your interest to track
down your original installer.
Current Operated Ground Fault Circuit Breaker
Where the range installation is protected by a
30 milliamp sensitivity residual current device
(RCD), the combined use of your range and other
domestic appliances may occasionally cause
nuisance tripping. In these instances the range
circuit may need to be protected by tting 100mA
device. This work should be carried out by a
qualied electrician.
Food is cooking too slowly, too quickly, or burning
Cooking times may dier from your previous
oven. Check that you are using the recommended
temperatures and rack positions. The oven control
settings and cooking times are intended to be
used only as a guide. Individual tastes may require
the temperature to be altered either way, to get
the results you want. Try cooking at a higher
temperature setting. Is the oven roof in?
The oven is not cooking evenly
Do not use a tin or tray larger than 11
3
/
8
” x 13” in
the main oven or 9" x 12
1
/
2
" in the Tall oven.
If you are cooking a large item, be prepared to turn
it round during cooking.
If two racks are used, check that space has been left
for the heat to circulate. When a baking sheet is put
into the oven, make sure it is placed centrally on
the rack.
Check that the door seal is not damaged and that
the door catch is adjusted so that the door is held
rmly against the seal.
A dish of water when placed on the rack should be
the same depth all over. (For example, if it is deeper
at the back, then the back of the range should be
raised up or the front lowered.) If the range is not
level arrange for your supplier to level it for you.
Oven not coming on when turned on manually
Is the power on? Is the clock illuminated?
If not there may be something wrong with the
power supply. Is the range supply on at the isolator
switch?
Has the time of day been set?
If using the Multi-function oven have you set a
cooking function?
Is the key symbol [ ] showing in the display? See
the 'Clock' section of the instructions for more
information on the key lock feature of the clock.
Oven not coming on when automatic cooking
Timer set correctly but oven knob left OFF by
mistake?
Is the key symbol [ ] showing in the display? See
the Clock section of the instructions for more
information on the key lock feature of the clock.
If using the multi-function oven have you set a
cooking function?
Oven temperature getting hotter as the range gets
older
If turning the knob down has not worked or only
worked for a short time then you may need a
new thermostat. This should be tted by a service
person.
Broiler not cooking properly
Are you using the pan and grid supplied with the
range? Is the pan being used on the runners, not
the oor of the compartment? Is the broiler tray
pushed fully back to stop?
The oven light is not working
The bulb has probably burnt out. You can buy a
replacement bulb (which is not covered under the
guarantee) from a good electrical shop. Ask for
a 15w 125-130v lamp, FOR OVENS. It must be a
special bulb, heat resistant to 300°C (570°F).
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