Alaris E1035 - Page 4

ii A-61904 September 2018
Handle with care .............................................................................................................23
Handle with extra care ....................................................................................................24
Multifeeds ............................................................................................................................25
Paper jams ..........................................................................................................................25
If you still have trouble .........................................................................................................26
Improving image quality ...........................................................................................................26
Recommended settings .......................................................................................................26
Other Perfect Page settings ................................................................................................26
Turning the scanner off ............................................................................................................27
4 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Opening the scanner cover ......................................................................................................29
Cleaning procedures ................................................................................................................29
Running a transport cleaning sheet .....................................................................................30
Clean in this order ...............................................................................................................30
Cleaning the separation roller .............................................................................................31
Cleaning the feed rollers .....................................................................................................33
Cleaning the transport rollers ..............................................................................................34
Cleaning the imaging area ..................................................................................................35
Replacement procedures .........................................................................................................35
Replacing the separation roller ............................................................................................36
Replacing the pre-separation pad .......................................................................................37
Replacing the urging roller tire ............................................................................................38
Replacing the feed roller tires ..............................................................................................39
Supplies and Consumables .....................................................................................................40
Customer Replaceable Parts and Accessories ...................................................................40
Updates ....................................................................................................................................40
5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Scanner error indicators ...........................................................................................................41
Problem solving ........................................................................................................................41
Scanner exception handling ................................................................................................41
Self-help for problems .........................................................................................................42
Calibrations ..............................................................................................................................43
Contacting Technical Support ..................................................................................................43
Appendix A Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Environmental information ...................................................................................................45
European Union ..................................................................................................................45
EMC Statements for E1025/E1035 Scanners: .........................................................................48
Appendix B Warranty — US and Canada only . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .49