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General| Speakerphone | Full-duplex speakerphone |
|---|---|
| Keys | Dedicated function keys: Voice mail, Mute, Redial, Transfer, Conference, Volume control |
| Power | Power over Ethernet (PoE) |
| Protocols | SIP |
| Codecs | G.711, G.722, G.729 |
| Operating Temperature | 0°C to 40°C |
| Ethernet Ports | 2 |
Describes the 8068 Bluetooth model features and connectivity.
Details the features of the 8038 and 8039 phone models.
Outlines the features and specifications for the 8028 and 8029 models.
Explains the phone's welcome screens and navigation between them.
Explains the use of navigation keys for interface control.
Identifies and explains various status and call icons shown on the screen.
Details the functions of the phone's permanent feature keys.
Describes the alphabetic keyboard and its country variants.
Provides instructions for installing add-on modules to expand phone functionality.
Explains how to manage calls using the dedicated screen and soft keys.
Covers the operation, LED indicators, and battery of the Bluetooth handset.
Details multiple methods for initiating phone calls.
Explains how to answer incoming calls through various means.
Instructions for using the phone in hands-free mode.
How to enable the loudspeaker during an active call.
How to initiate calls using pre-programmed speed dial keys.
Method for filtering incoming calls via the voice mailbox.
Procedures for redialing last or recent numbers.
How to request callback when an internal number is busy.
Steps to cancel a previously requested automatic callback.
How to answer internal intercom calls directly.
How to initiate a second call while already in a conversation.
Procedure for answering a second incoming call.
How to manage and switch between multiple active calls.
Steps to transfer an ongoing call to another recipient.
How to redirect a call to a voice mailbox.
Guide to setting up and managing three-way conference calls.
How to place an active call on hold and resume it.
Method for parking an outside call for later retrieval.
How to intrude into an internal call if the line is busy.
Instructions for saving a phone number to a programmable key.
How to adjust the audio volume during a call.
Steps to start a "Meet me" conference call.
How participants can join an existing "Meet me" conference.
How to enable special ringing for calls directed to another number.
Procedure for answering general bell calls when the operator is away.
How to answer a ringing phone in another office or pickup group.
Explains calling and managing hunting groups.
Method to page an internal caller who does not answer.
How to answer a call received on your pager.
Remotely activating a caller's loudspeaker if they don't answer.
Instructions for sending written text messages to internal users.
How to send a copy of a received voice message.
Method for sending recorded messages to distribution lists.
Choosing which types of calls to forward (internal, external, all).
Setting up immediate call forwarding to a different number.
Managing the personal assistant feature for call routing.
Setting up the personal assistant to use a single contact number.
How to forward calls to a pager for mobile contact.
Configuring the "Follow me" function for calls to follow the user.
Setting up call forwarding when the line is occupied.
Activating the "Do Not Disturb" mode to block incoming calls.
How to leave a recorded message for internal callers.
Accessing and reading written messages received on the phone.
Configuring notification of new messages on another telephone.
How to charge external calls to business account numbers.
Checking the cost of external calls made by internal users.
Steps to initialize and set up the voice mailbox.
How to personalize the outgoing voice greeting.
Procedure for changing the personal security code.
Customizing ringtones, volume, and audio modes.
How to adjust screen and key contrast for visibility.
Choosing the default screen displayed upon phone startup.
How to change the user interface language.
Assigning phone numbers or functions to programmable keys.
Removing programmed numbers from Perso page keys.
Programming the F1 and F2 function keys for specific actions.
Programming specific keys on the 8028/8029 models.
Removing programmed keys on the 8028/8029 models.
Setting up temporary or permanent appointment reminders.
How to find the phone's terminal number.
Securing the phone by locking and unlocking it.
Setting up the audio jack for headset, hands-free, or loudspeaker.
Managing the forced headset mode for automatic headset use.
Pairing a Bluetooth handset with the telephone.
Operating and understanding the Bluetooth handset's features.
Pairing a Bluetooth headset with the telephone.
Guidance on using a Bluetooth headset (refers to external documentation).
Removing a previously paired Bluetooth accessory.
Information required when contacting the system administrator.
Introduction to the agent's role and setup in ACD.
Steps to log into the ACD system as an agent.
Overview of the information displayed on the agent's welcome screen.
Explains the agent's available operating statuses.
How agents modify their current status.
How an agent logs out of the ACD session.
Description of the supervisor's role and capabilities.
How supervisors monitor group voice mailboxes.
Critical safety precautions for operating the telephone.
Compliance statements and user instructions for the device.
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