aldes H/E280 - VII. WARRANTY; How to File a Warranty Claim

Residential HRV/ERV
42
VII. WARRANTY
What’s Included
The warranty period for residential ventilation units begins on the date of manufacture
indicated on the serial number (modelYYMMXXX where YY is the year and MM the month).
The Heat Exchanger has a warranty which is dependent upon its core type:
CORE TYPE WARRANTY
Polypropylene (HRV) Limited Lifetime
High-Latent-Transfer Material (ERV) Limited 5-year
ALL OTHER COVERED COMPONENTS
Limited 5-year
The Seller warrants to the Purchaser that any equipment manufactured by it and bearing
its name plate, to be free from defects in material and workmanship, under proper and
normal use and service as follows: If, at any time within the warranty of the product (see
individual specications), the Purchaser noties the Seller that, in his opinion, the equipment
is defective, and returns the equipment to the Seller’s originating factory prepaid, and
the Seller’s inspection nds the equipment to be defective in material or workmanship,
the Seller will promptly correct it by either, at their option, repairing any defective part or
material or replacing it free of charge and return shipped lowest cost transportation prepaid
(if Purchaser requests premium transportation, Purchaser will be billed for dierence in
transportation costs). If inspection by the Seller does not disclose any defect in material or
workmanship, the Seller’s regular charges will apply. This warranty shall be eective only if
use and maintenance is in accordance with our instructions and written notice of a defect is
given to the Seller within such period.
This warranty is exclusive and is in lieu of any other warranties, oral or implied, specically,
without limitation, there is no warranty of merchantability or tness for any purpose. The
liability of the Seller is limited to the repair or replacement of materials or parts as set forth.
Limitation of Liability: The Seller shall not be liable for any claim or consequential or special
loss or damage arising or alleged to have arisen from any delay in delivery or malfunction
or failure of the equipment. The Seller’s liability for any other loss or damage arising out of
or connected with the manufacture or use of the equipment sold, including damage due
to negligence, shall not in any event exceed the price of the equipment supplied by Seller.
How to File a Warranty Claim
Before removing a defective product, contact Aldes for technical assistance.
If a part is proved defective, it will be replaced with another part or repaired according to the
company’s assessment.
Before returning a defective product for repair, contact Aldes customer service to obtain a
Return Materials Authorization (RMA). Send the defective part postage paid to the address
below based on your residence. It will be returned to you postage paid.