Alienware AW720M - Troubleshooting; Basic Operation Issues

24 | Troubleshooting
Troubleshooting
Problems Possible solutions
Mouse is not functioning Turn ON the power switch on the
bottom of the mouse and try again.
Mouse is not functioning 1. In wireless mode, ensure that the
battery has sucient battery power.
2. Slide the power button to turn o
the mouse and then turn on again.
3. In wired mode, connect the USB
charging cable to another USB
port. Wait until a notication
appears indicating that the driver
installation is complete before you
use the mouse.
4. In 2.4GHz wireless mode, connect
the USB wireless dongle to another
USB port or connect the USB
wireless dongle and USB charging
cable to the dongle extender.
Wait until a notication appears
indicating that the driver installation
is complete before you use the
mouse.
5. Restart the computer.