26 Rockwell Automation Publication 1609-UM009A-EN-P - January 2013
Bulletin 1609 UPS
Bulletin 1609
Network Management Card
Troubleshooting
General Clear Fault Procedure
Press and hold the button until three beeps are heard then release immediately
to turn the UPS off then press and hold the button again until one beep is
heard then release to enable the output.
Status Indications Indication Description Solution
UPS Disconnect The communication between UPS and
the 1609-ENET card has been
disconnected.
Check the 1609-ENET LEDs for the communication status and the operation of UPS.
If the UPS is operating normal but the LEDs of the 1609-ENET card are not working properly, make sure the
cable is securely connected from the 1609-ENET card to the computer.
If the LEDs of the 1609-ENET card is still not working properly, apply a known good 1609-ENET card to verify
whether the failure is on the UPS or the 1609-ENET.
Buzzer Alarm The UPS has detected a fault and
generated a buzzer alarm.
Please verify the type of fault from the Status Indicators or the LEDs on the UPS for further troubleshooting.
Input Out Of Range The UPS has detected that the input
utility voltage is out of range.
Verify that the input utility voltage is within the UPS’s input specification.
If it is not, makes the necessary correction to the input utility power system.
Battery Low The UPS has detected that the
batteries are low.
The batteries must be charged for 24 hours. After charging batteries verify the battery status. If the batteries
still indicate that they are low, replace the batteries.
Battery Depleted The UPS has detected that the
batteries are depleted.
Have a qualified electrician verify the battery connection for good contact and charge the batteries for 24
hours.
To clear fault, follow the General Clear Fault Procedure described above. If the battery status still indicates
Battery Depleted, new batteries are required.
Battery Need Replace The UPS has detected that the battery
is bad or opened.
Have a qualified electrician verify the battery connection for good contact and charge the batteries for 24
hours.
To clear fault, follow the General Clear Fault Procedure described above. If the battery status still indicates
Battery Need Replace, new batteries are required.
Test In Progress The UPS is currently in a test mode. Do not interrupt the UPS testing.
Test Fail The UPS has detected that the battery
is bad.
Verify that the battery is not disconnected or replace the batteries with a brand new set of batteries. Ensure
the UPS ran for at least 4 hours before test.
Output Off The UPS is operating in standby mode
or fault shutdown.
If it is identified as the UPS fault shutdown then turn the UPS off, and then turn UPS on again to reset the fault
If the fault persists, contact Technical Support.
UPS System Off The UPS system is in the standby state. If it is identified as the UPS fault shutdown then turn the UPS off, and then turn UPS on again to reset the
fault. If the fault persists, contact Technical Support.
UPS Shutdown The UPS was commanded to shut
down or fault shutdown.
If it is identified as the UPS fault shutdown then turn the UPS off, and then turn UPS on again to reset the
fault. If the fault persists, contact Technical Support.
Output Over Voltage The UPS has detected that the output
voltage is above the UPS’s output
specification.
Have qualified electrician verify that the quality of the output voltage and the input utility voltage are within
its specification.
To clear fault, follow the General Clear Fault Procedure described above and if the problem persists, contact
Technical Support.
Output Under Voltage The UPS has detected that the output
voltage is below the UPS’s output
specification.
Have qualified electrician verify that the quality of the output voltage and the input utility voltage are within
its specification.
To clear fault, follow the General Clear Fault Procedure described above and if the problem persists, contact
Technical Support.
Overload The UPS has detected that the UPS’s
output load is greater than 110%.
Verify that the load does not exceed the load specification.
If it is, remove the excess load from the UPS’s output and clear the fault. If the problem persists, have a
qualified electrician troubleshoot the UPS Load System and make the necessary corrections or select the
appropriate size of UPS. If the problem persists, contact Technical Support.
Over Temperature The UPS has detected that the
ambient temperature is greater than
60 °C, or some of the internal
components are over temperature.
Have a qualified electrician check the ambient temperature to make sure that it does not exceed 40°C (1609-
SBAT) or 50°C (1609-HBAT). If it is over, make the necessary correction to the system. This issue may be
corrected by improving the room ambient temperature (add ventilation or provide air conditioning).
Following the General Clear Fault Procedure to clear this fault.
Fan Abnormal The UPS has detected that the UPS’s
fan has failed.
To clear fault, follow the General Clear Fault Procedure described above and if the Fan Failure persists, contact
Technical Support.
Inverter Abnormal The UPS has detected that the UPS
inverter circuit has failed.
Have a qualified electrician verify that the quality of utility voltage is within specification.
To clear fault, follow the General Clear Fault Procedure described above and if the Inverter Failure persists,
contact Technical Support.
Charger Abnormal The UPS has detected that the UPS
battery charger circuit has failed.
Clear this fault by removing the input utility voltage and batteries. Plug the batteries back in place and turn
the input utility voltage back on. Enable the UPS output to verify the fault.
If the Charger Failure persists, contact Technical Support.
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