Allworx 9212 - Mute;Dnd; Mute; Do Not Disturb (DND); Intercom

Allworx Phone Model 9212/9212L User Guide
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Version: J Revised: March 2, 2017
4.9 Mute/DND
4.9.1 Mute
Prevent the caller from hearing a conversation. During a call, press the MUTE/DND button to turn off
the microphone in the handset, speaker phone, or headset. The MUTE/DND button is solid red while in
use.
4.9.2 Do Not Disturb (DND)
When activating DND, the phone does not ring. All incoming calls follow the next step in the active call
route. Users can send calls. The MUTE/DND is solid amber while in use. When not on a call, press the
MUTE/DND button. Press the MUTE/DND button to de-activate the Do Not Disturb feature.
4.10 Intercom
The Intercom button enables using the phone as an intercommunication system between two
handsets. The discussion broadcasts over the speaker phone over the receiving phone and is not
private. The button is solid green while in use.
To use the Intercom:
1. Lift the handset or press the SPEAKER button. Press the INTERCOM button and dial the
extension. The call connects when the LCD screen displays Active Call.
2. Start talking. The conversation transmits through the speaker on the receiving phone.
3. Press the INTERCOM or SPEAKER button to end the call.
4. Hang up the handset when finished.
To deny an incoming Intercom request, press the IGNORE soft key.
4.11 Hold
Temporarily place the call in a waiting state by pressing the HOLD function button. The Appearance
PFK LED flashes green to indicate a held call. If the Allworx Server Administrator enables the Music on
Hold feature, callers on hold hear music.
Press the Hold button to manage the call. The table below explains the Hold button settings and
behaviors. To adjust the Hold button behavior, see “Hold Button Operation” on page 43 for more
information: