Allworx Phone Model 9212/9212L User Guide
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Version: J Revised: March 2, 2017
same Shared Call Appearance. This bridges the hold to the second handset automatically, and enables
the second handset to resume the held call by selecting the flashing Shared Call Appearance PFK. If
neither party resumes the call, the handset placing the call on hold receives a notification per the
individual HOLD reminder settings.
5.7.10 Park
If a user parks a Shared Call Appearance call and the Park timeout setting for the system is set to ring
back to the handset that parked the call, the parked call rings back only to the handset that parked it. It
does not ring all handsets in the Shared Call Appearance. The Shared Call Appearance PFK light goes
out and the call is no longer on the Shared Call Appearance.
The Parking Orbit PFK enables monitoring of any accessible parking orbit.
The Park Set Monitoring PFK enables a single PFK to monitor a configurable set of parking orbits via
both the illuminated PFK button as well as a list of calls parked in the specific orbits. For example, users
can use a single PFK to monitor all local park orbits and a single indicator for any call placed in a
parking orbit. This also enables users to monitor the local parking orbits of a remote server in a multi-
site environment.
5.8 Allworx Message Center
The Allworx Message Center provides unified messaging for Allworx users. The Allworx administrator
configures the access and management of voicemail messages. When a new voicemail message is
available, the 9212 and 9212L IP phone displays the number of new messages on the LCD screen, and
the Messages function button lights red.
The 9212 and 9212L IP phone can also monitor another mailbox for messages, if the Allworx Server
Administrator assigns the PFK. If a message is available in the monitored mailbox, the Messages PFK
lights solid red. The Allworx user can log into the monitored mailbox using the extension number and
Allworx PIN assigned to the monitored mailbox.
• Visual Message Center - list of messages for the extension and uses navigation keys for
scrolling and/or soft keys for managing the voicemail message.
• Audio Message Center - audio menus to manage the voicemail messages and settings. The
Allworx system plays the default language in the Audio Message Center, regardless of the
outside line or call appearance used to access the account. If the Allworx Server Administrator
configured the Allworx server with the Multiple Language Pack feature, users can press ## to
play the Message Center prompts in a language other than English, when prompted.
Using the Call Forwarding option on a phone does not forward Shared Call Appearance calls.
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