Allworx Phone Model 9212/9212L User Guide
+1 866 ALLWORX * +1 585 421 3850 Page 33
www.allworx.com
Version: J Revised: March 2, 2017
Users can perform the following tasks within the Message Center:
To access the Visual Message Center:
1. Press the MESSAGES button or the Messages PFK on the handset.
2. Enter the phone extension and press the phone OK soft key.
3. Enter the Allworx user PIN using the numeric keypad and press the phone OK soft key. A list of
voicemail messages displays on the LED screen. Contact the Allworx administrator for the PIN
information.
4. Use the up/down arrow keys on the right of the display to highlight the message. Press the
Select button ( ) to select the message. The message begins to play automatically.
5. Press the Select button ( ) to start/stop the message and the up/down arrow keys to forward/
rewind the message, respectively. Use the soft keys to choose different options such as mark as
new, delete, or forward the message.
To access the Audio Message Center:
1. Do one of the following:
• Press the phone Messages function button twice.
• Dial 6 + the primary extension from any phone or the company Auto Attendant.
Visual Message Center Audio Message Center
Listen to new or saved voicemails. Listen to new or saved voicemails.
Send a message to another user. Send a message to another user.
Change presence setting.
Change name recording.
Manage message greetings.
Change password (or PIN).
The Allworx Server Administrator may change the function of the MESSAGES button so pressing
it immediately calls the Audio Message Center making the Visual Message Center unavailable.
If the Allworx server is running software release 7.2 or lower, pressing the MESSAGES button once
calls the Audio Message Center. Users can login and listen to the messages. See “To access the
Audio Message Center:” on page 33 for more information.
If the Allworx server is running software release 7.3 or higher, pressing the MESSAGES button
once accesses the Visual Message Center or twice accesses the Audio Message Center.