Allworx 9212 - Page 44

Allworx Phone Model 9212/9212L User Guide
Page 34 +1 866 ALLWORX * +1 585 421 3850
www.allworx.com
Version: J Revised: March 2, 2017
• Dial 404. When calling from an outside line or phone not assigned to a user, the system
prompts users for a primary extension.
The Audio Message Center announces the number of new and saved voicemail messages and
the current Presence setting.
2. Press one the following keypad buttons and follow the audio prompts.
Key Option
1 Listen to voicemail messages. See “To manage voicemail messages:” on page 35 for more options.
2 Listen to saved voicemail messages. See “To manage voicemail messages:” on page 35
for more
options.
3 Send a message.
• Enter the extension or alias to forward the message. The Allworx system plays the selected user’s
number and name, and then prompts for another extension.
• Select one of the options:
• Record a message, and then press the # key when complete.
• Select one of the following options:
4 Change your Message Center system settings. See “To update the Audio Message Center settings:” on
page 36 for more options.
7 Access an outside line (if enabled).
Dial the external phone number directly. It is NOT necessary to dial 9 or 78+PIN before the phone
number.
After connecting to an external call and the external party hangs up, users hear a dial tone to place
additional calls. Additional options include:
9 To manage system recordings (requires Recording Manager permissions). See “To manage the Call
Queues/ACD Queues recordings and schedules:” on page 38 for more options.
• Outgoing message is playing The Allworx system places the call immediately.
• During or after leaving a
message
The Allworx system delivers the message, and then
transfers the caller to the dialed extension.
Key Option Key Option
1 or hang up Send the message # Cancel the message
2 Review the message * Hear these options again
3 Change the message
Key Option
*# Disconnects (hangs up) the call and returns to the dial tone.
*# <Allworx PIN> # Returns to the Audio Message Center from the dial tone.
NOTE: The ability to hang up a call and return to a dial tone using *# is not available for
certain combinations of originating phones and outside lines. Contact the Allworx
administrator for more information.