Allworx 9212 - Page 45

Allworx Phone Model 9212/9212L User Guide
+1 866 ALLWORX * +1 585 421 3850 Page 35
www.allworx.com
Version: J Revised: March 2, 2017
To manage voicemail messages:
Log in to the Audio Message Center and play the message. Select an option from the table below to
manage the voicemail. Options 1 and 9 are only available if an Allworx user left the voicemail message.
The Allworx system automatically saves the voicemail messages unless the user specifically chooses to
delete the message.
hang
up
End the call.
# Return to the previous menu.
* Replay the menu options.
* +
<exte
nsion
>
Call any internal extension.
This option is not announced during the menu prompts.
If connected to voicemail, call another internal extension by dialing * + extension on the numeric keypad
or dial “0” for the operator. When dialing the new extension:
Example: Mary calls John’s extension, but John’s voicemail answers. Mary decides she would rather talk
to Jim instead of leaving a voicemail. She dials *102 and immediately transfers to Jim’s extension.
Key
During
message
After
message
Option
*1 1 Reply to this message - internal recipients only.
• Enter an extension to forward the message. The Allworx system plays the selected
user’s number and name. Select one of the options:
• Record a message, and then press the # key when complete. Select one of the
following options:
Key Option
• Outgoing message is playing The Allworx system places the call immediately.
• During or after leaving a message The Allworx system delivers the message, and then
transfers the caller to the dialed extension.
• <extension number> Enter another user’s extension for the voicemail message.
• 9 To send the message to all Allworx users on the system - if
enabled (Digits may vary per system. Please check phone
functions tab of the My Allworx Manager page or consult
the Allworx administrator.).
Key Option Key Option
1 or hang up Send the message # Cancel the message
2 Review the message * Hear these options again
3 Change the message