Allworx Phone Model 9212/9212L User Guide
Page 20 +1 866 ALLWORX * +1 585 421 3850
www.allworx.com
Version: J Revised: March 2, 2017
To do an Announced (Attended) transfer:
1. Press the TRANSFER button. This places the current call on hold
2. Press an unused Call or Line Appearance PFK, and dial the number of the recipient of the
transfer. Talk to the recipient.
3. Press the TRANSFER button again, and then press the PFK of the original call. This connects the
two parties.
4. Hang up the handset when finished.
To cancel the transfer, press the RELEASE button. To return to the original caller, press the PFK
indicating the held call.
Allworx Server Software 7.4 or Higher
To do a one-step transfer:
On an active call, the user must have a BLF or Speed Dial PFK for the recipient of the transfer.
1. Press the BLF or Speed Dial PFK for the recipient of the transfer.
• Unattended (Blind) Transfer: skip to step 2.
• Attended (Announced) Transfer: Talk to the recipient.
2. Hang up, press the TRANSFER button, or press the XFER softkey to complete the transfer.
To do a two-step transfer:
For use if a PFK is unavailable for the intended recipient:
1. Press the TRANSFER button.
If using a Key System mode, press a free Line Appearance PFK, and then dial the phone number
to transfer a call to an external party,
Verify the INTERCOM button or an appearance PFK is free.
The Allworx Server Administrator enables the one-step transfer
The phone configuration may not enable users to stay on the line to announce the transfer. See
“To do an Unannounced (Blind) transfer :” on page 19. for Announced transfers.
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