Phone Guide – 9224
300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2008 Allworx. All rights reserved
Version 1. Revised: September 9, 2008
Page 8
4.10 Hold
To place a call on hold:
• Press the HOLD button.
o The HOLD button will blink red once.
• Place the handset on the hook.
o The Call Appearance PFK for the call that is on hold will blink green until the call is picked up
again.
To take the call off hold:
• Pick up the handset.
o If more than one call is on hold, the most recent call is connected.
• Press the SPEAKER button (for hands-free).
• The caller ID of the call picked up will appear on the display.
To pick up a different call on hold:
• Press the flashing PFK for that call or use the Up / Down navigation arrows to display the call on the
screen, and then pick up the handset.
If you have a call on hold and a new call comes in, the new call will be answered when the handset is lifted.
If Music on Hold is enabled for your company’s system, callers on hold will hear music.
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