Alpine Spas MUNRO - Troubleshooting

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9. SERVICE INFORMATION
TROUBLESHOOTING
Pleaseseeour‘SpaPoolWaterCareHandbook’foracompleteguideof
troubleshootingwaterissues.Seepage19formoreinformation.
General Troubleshooting
Water Troubleshooting
ISSUE POSSIBLE CAUSE SOLUTION
Displayisblank Dataconnectionfailed SwitchSpapoolOFFandONagain
No power BreakerorRCDOFF
Looseplugorwires
CheckRCDisturnedon
Checkplug&wireconnections(electrician)
RCD trips Mis-wiredconnections
Componentfailure
Checkwiringiscorrect&matchesdiagram(electrician)
Call for service
Spa pool NOT heating Spapoolinrest/away/sleepmode
Temp set low
Changemodetoready/normalmode
Increasesettemperature
Spapooldoesn’treach
settemperature
Spapoolinrest/away/sleepmode Changemodetoready/normalmode
Lowjetpressure Jetsclosed
2-SpeedPumpinlowspeed
Turnjetfaceanti-clockwisetoopen.
Pressjetbuttonagaintoenterhighspeed
Nojetpressure Air-lockinplumbing Primepumpbypressingjetsbuttonon/off2-3timesin
sequence.Bleedpumpbylooseningthebarrelunion
Speakersnot
working
Bluetoothnotconnected
Device protection case interfering
Ensurebluetoothlightisactivatedwhenpressingonbutton.
Removeprotectivecasefromdevice&retry
Spa pool emits high
pitch ringing noise
UVsystemalarm(bulbhasfailed) CheckforleakingaroundtheUVchamber&replaceUVbulb
if necessary.
Spapoolisleaking/wa-
terappearsonground
aroundcabinets
Overowvalveengaged
Leakingfrombarrelunion
Leakingfromcorrosion
ContactTechnicalSupport
Check&tightenbarrelunionsonpumps&controller
ContactTechnicalSupport
Downloadthehandbookfromthesupportpageonourwebsite:
http://alpinespas.co.nz/support/