38
Returns and Refunds
No goods may be returned for credit without prior authorization from Amtryke
and items must be sent back within 30 days. Amtryke will not be responsible
for errors on size or other specifications when you order by telephone.
If you need to return merchandise for exchange or credit, disassemble the item
and pack it carefully in the original container to protect it from damage, and
insure the shipment. Credit cannot be issued if merchandise is damaged in
return. Claims for damages or shortages must be made within five days of
receiving the merchandise.
Please note: If there is extensive damage to an item upon delivery, call
AMBUCS Resource Center at 1-800-838-1845 ext. 114, 8:30 a.m.- 5 p.m. EST
Monday – Friday.
The address for UPS, FEDEX is:
AMBUCS Resource Center
4285 Regency Drive
Greensboro, NC 27410
After inspecting the returned merchandise, we will reimburse the purchase
price of the item, less original shipping costs. You can expect a refund in the
same form of payment originally used for purchase within 30 business days of
our receiving the items. A restocking fee of $50.00 is charged for returned
goods. You will be refunded the shipping cost if the return is a result of our
error. For any questions, call us at 1-838-1845 or send email to
Amtryke@ambucs.org.
Revised: 5/11/2017
N:\Amtryke\manuals and instructions\models\1416, 1420, 1420-xl\1416, 1616, 1420, 1420xl includes rear
steering instructions.docx
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