Amway eSpringPro - Warranty Information; Warranty Terms and Conditions; Warranty Claim Process

WHAT DOES THIS WARRANTY COVER?
Amway Corporation (“Amway”) warrants that the eSpring™ Pro Water Purier (except for the Filter)
will not prove defective (as dened below) under normal use for two years from the date of purchase.
An item will be considered “defective” if it is defective in materials or workmanship and if the defect
materially impairs the performance or value of the eSpring™ Pro Water Purier to the original
purchaser.
WHAT DOES THIS WARRANTY NOT COVER?
This Limited Warranty does not cover:
(a) Any eSpring™ Pro Water Purier that has been subjected to any use that is dierent than or
inconsistent with the use instructions in the eSpring™ Pro Water Purier Owner’s Manual.
(b) Any eSpring™ Pro Water Purier that has been subjected to any abuse, accident, physical damage,
improper installation or application, alteration, neglect, improper temperature, humidity, or other
environmental conditions (including, but not limited to, lightning, ood or re).
(c) Any eSpring™ Pro Water Purier that has been damaged due to improper repair, modication,
alteration, or maintenance by anyone other than an authorized service warranty representative of
Amway.
(d) Any defect or diminished performance caused by the use of any part or accessory that is not
compatible with the eSpring™ Pro Water Purier, OR;
(e) Any eSpring™ Pro Water Purier that was not installed with an eSpring™ Auxiliary Faucet Kit or an
eSpring™ Existing Faucet Kit.
HOW WILL THE USE OF NON-AUTHORIZED PARTS OR ACCESSORIES AFFECT THE PERFORMANCE
OF YOUR ESPRING™ WATER PURIFIER?
Performance claims relating to the eSpring™ Pro Water Purier were developed through testing
of the complete Water Purier as designed by the manufacturer, and as installed and operated as
recommended by the manufacturer. The use of replacement parts or accessory attachments not
recommended by the manufacturer may result in diminished Water Purier performance, unknown
material safety, and unknown structural integrity. Non-authorized parts or accessories are not included
in the NSF or WQA Certication on eSpring™.
Amway does not warrant the performance of any non-eSpring™ Pro Water Purier parts or accessories
and is not responsible for any damage to the eSpring™ Pro Water Purier caused by any non-eSpring™
Water Purier parts or accessories.
WHAT WILL AMWAY DO IF YOUR ESPRING™ PRO WATER PURIFIER IS DEFECTIVE?
If any eSpring™ Water Purier that has not been altered or subjected to tampering, misuse, or abuse
proves to have been defective during the warranty period then, subject to timely notication of the
claimed defect, Amway will, at its option, either repair or replace the defective item at its expense.
HOW AND WHEN MUST YOU MAKE A CLAIM UNDER THIS LIMITED WARRANTY?
For service under this warranty in Korea, call x-xxx-xxxx, Days/Hours BEFORE you return anything,
for shipping and handling instructions. Then return the claimed defective product to Amway Corp. at
Health Tech Returns, xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx, together with a copy of a sales receipt or
other proof of purchase and a brief description of the product defect.
No warranty claim may be made unless the purchaser has notied Amway of the claimed defect by
writing or telephoning Amway in all events of the applicable warranty period). Upon receipt of an
eSpring™ Pro Water Purier that is claimed to be defective, Amway will determine, in its reasonable
WARRANTY
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