Arjo Voyager - Troubleshooting: Operational Issues; Unit Not Responding, Repetitive Stops, and Lifting Problems

22
001.08075.EN rev. 22
Troubleshooting
PROBLEM VERIFY
The unit does not work when you
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the hand control.
• Make sure the hand control is plugged correctly into the unit.
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it indicates a problem with the hand control; you would then
need to change the hand control.
The unit does not work when you
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both sides of the lift.
• Is the battery charged and correctly installed?
Ensure the battery is inserted into the lift with the metal contact
points inside the lift.
Place the battery into the charger and check the light on the
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the charger for approximately two hours.
• Is the “quick release” knob completely to the left (locked)
position? If not, the lift will not operate. Tighten the tension on
the strap to help move the “quick release” knob.
• Is there tension on the strap? The “anti-crush” feature will
prevent the lift from working if there is no tension.
If all of the previous points have been checked without success,
you probably have a motor or electrical problem. You need to
call your Arjo agent.
The unit starts and stops repetitively.
• If the load is more than safe working load, the unit will not work
due to an overload protection on the motor.
• Has the lift been making a “beeping” sound? The battery is low
and needs to be charged.
The unit emits a “beep” during use.
The unit may stop lifting but you can
still lower it.
• Battery is low. Recharge it.
Battery is always dead after only a
few transfers (3 to 5).
• Replace battery with a new one, the life of the current one is
probably nearly over. (See “Battery Information” section).
The light on the charger shows a
solid yellow when the battery is
inserted, yet the lift will only do 1 or
2 transfers.
• Battery has either been dropped or damaged in some other
way. Replace the battery.
The charger’s green light is not
illuminated.
• Is the charger plugged into a standard outlet? Try plugging the
charger into another outlet to see if it will work.
• If the green light will still not illuminate, contact your local agent.