Arris Touchstone CM550 User Manual

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Safety Getting Started Installation USB Drivers Usage Troubleshooting Glossary
Touchstone® CM550 Cable Modem
User’s Guide
Get ready to experience the Internet’s express lane! Whether you’re checking out
streaming media, downloading new software, or checking your email, the Touch-
stone CM550 Cable Modem brings it all to you faster and more reliably. The high-
speed, always-on connection won’t keep you waiting.
The Touchstone Cable Modem provides an USB connection for easy hookup. The
Touchstone Cable Modem also provides an Ethernet connection for use with either
a single computer or home/office LAN. You can even hook up two separate comput-
ers at the same time using both these connections.
Installation can be as simple as making three connections and restarting your com-
puter. Your cable company will provide help with any special requirements.
Follow the links below for more information and detailed instructions.
Safety Requirements
Getting Started
Installing and Connecting Your Cable Modem
Installing USB Drivers on Your PC
Using the Cable Modem
Troubleshooting
Glossary

Arris Touchstone CM550 Specifications

General

Brand	Arris
Model	Touchstone CM550
Category	Modem
Language	English

Summary

Safety

Safety Requirements

General safety guidelines for using the cable modem, including warnings and precautions.

Radio Frequency Emissions and Immunity

Compliance information related to FCC rules and European directives for emissions and immunity.

What About Security?

Tips and advice for enhancing system security when using the cable modem.

Getting Started

About Your New Cable Modem

Overview of the Touchstone CM550 Cable Modem and its features.

What's in the Box?

Lists the items included in the cable modem package.

What's on the CD?

Lists the software and utilities provided on the accompanying CD-ROM.

System Requirements

Specifies operating system and hardware requirements for using the cable modem.

Installation

Items You Need

Lists the necessary cables and accessories for installing the cable modem.

Ethernet or USB?

Guide to choosing between Ethernet and USB connection methods for the modem.

Installing and Connecting Your Cable Modem

Step-by-step instructions for physically installing and connecting the cable modem.

Cable Modem Front Panel

Description of indicator lights and controls on the front of the cable modem.

Cable Modem Rear Panel

Description of connectors and controls on the rear of the cable modem.

Mounting the Cable Modem

Instructions and considerations for physically mounting the cable modem.

Connecting the Cable Modem

Detailed steps for connecting the modem via Ethernet or USB.

USB Drivers

Installing USB Drivers on Your PC

Overview and requirements for installing USB drivers on a personal computer.

Installing USB Drivers on Windows 98SE

Step-by-step guide for installing USB drivers on Windows 98SE.

Installing USB Drivers on Windows 2000

Step-by-step guide for installing USB drivers on Windows 2000.

Installing USB Drivers on Windows XP

Step-by-step guide for installing USB drivers on Windows XP.

Installing USB Drivers on Windows Vista

Guide for installing USB drivers on Windows Vista (32-bit and 64-bit).

Removing USB Drivers

Instructions for uninstalling ARRIS USB drivers from Windows.

Usage

Using the Cable Modem

Describes controls, features, and basic troubleshooting for the cable modem.

Using the Reset Button

Explains the function and procedure for using the reset button on the modem.

Troubleshooting

Problems and Solutions

Addresses common issues like power loss and inability to connect to the internet.

Troubleshooting USB Problems

Specific steps to resolve issues when the PC does not detect the modem via USB.

Glossary