Why is my Arris TV Receiver remote control not working?
If your Arris TV Receiver remote control isn't working, make sure the TV is on and the STB mode LED on the remote is lit. Ensure there are no obstructions between the remote and the receiver, and aim directly at the receiver's front panel. Avoid standing too far to the side. Press operation keys one at a time, firmly. Also, check and replace the remote's batteries if needed.
How to fix Arris TV Receiver that will not power on?
If your Arris TV Receiver won't power on, first ensure the power adapter is correctly connected to both the receiver and a working AC outlet. Try unplugging the receiver, then plugging it back in and pressing the POWER button. If it's connected to a switched outlet, verify that the switch is on. Try pressing the POWER button on the receiver itself instead of using the remote. The remote's batteries might also be depleted.
What to do if there is no audio on my Arris TV Receiver?
If there's no audio on your Arris TV Receiver, first check that the Mute button on the remote hasn't been pressed. If your receiver is connected to the TV, verify the TV's mute isn't on. If connected to a home theater receiver, ensure it's set to the correct input and isn't muted. Also, verify that you're using the correct cables and that they are firmly connected between the receiver and your TV or home theater system.
Why is there no audio from surround speakers connected to my Arris TV Receiver?
If you're not getting audio from the center or surround speakers connected to your Arris TV Receiver, it could be because not all Dolby Digital programs feature full 5.1 surround sound; some may only have stereo audio. Verify the Optical S/PDIF cable is securely connected between the receiver and your home theater receiver. Also, ensure your home theater receiver is set to a surround sound audio mode like Dolby Digital or Dolby Pro Logic, and that it's properly configured for all connected speakers.
General| Model | VIP5662 |
|---|---|
| Category | TV Receiver |
| Dolby Digital | Yes |
| Dolby Atmos | No |
| Audio Output | HDMI |
| Resolution | 4K |
| Ethernet | Gigabit Ethernet |
| Wi-Fi | 802.11ac |
| Hard Drive Support | External via USB |
| Recording Capabilities | Yes |
Details controls and indicator lights on the front of the receiver.
Describes rear panel features, controls, and connectors.
Explains how to connect the receiver using HDMI for digital signals.
Details connecting via component video and optical digital audio.
Describes connecting using composite video and stereo audio.
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