24
Customer Care Center 1-800-898-1879 www.askousa.com
Troubleshooting
Before calling for help, first try to correct the problem using the following guide:
Problem Cause Corrective action
Garments
are not being
dried as
expected.
The house breaker for drying
cabinet has tripped.
Cycle control and/or time
switch has not been correctly
set.
The drying cabinet is being
used in a room with a
temperature lower than 0°C
(32°F).
Poorly spun-dried items or too
much remaining moisture in
the garments.
Has the items been hung
correctly?
Have the time and temperature
knobs been for too little time
or a temperature too low?
Is the vent pipe/hose too long?
Check.
Check the setting.
Normal operation requires
installation in a room with
a temperature over 0°C
(32°F).
If the clothing is too wet,
use a higher spin speed on
the washing machine.
See the section “Loading”.
Increase the program
length and temperature to
achieve the desired level of
dryness.
Length should not exceed
39 inches (1 m).
The drying
cabinet does
not produce
enough heat
even thought
the cycle
control is
activated.
Is the power plug inserted?
Is the drying cabinet door
closed?
Was the “START” button fully
depressed?
Has the time switch been set?
The overheating protector has
tripped.
The overheating protector is
faulty.
Check.
Push firmly on the door to
make sure it is closed.
Press the button again.
Check.
Turn the time switch back
to “0” and wait 30 minutes.
After 30 minutes has
passed, turn the time switch
to 30 minutes and press the
“Start” button.
Contact our Customer Care
Center.