Proper
cleaning maintenance
and
the
use of
clean, dry,
quality
fuel will
prevent
common
operational
problems.
When
your
Country Smokers
grill
is operating
poorly,
or on a
less frequent basis,
the following troubleshooting tips may be
helpful.
You may contact
your
local Country
Smokers
authorized
dealer or
contact
Customer
Service
for assistance.
WARNING:
Always disconnect
the
electrical cord
prior
to opening the
grill
for
any inspection,
cleaning,
maintenance
or
seruice
work.
Ensure
the
grill
is completely
cooled to avoid iniury.
FROSEH,!'
TCAUIE',
sotlfTtoil
No Power Lights
0n The Control
Board
Temperature
Control
Dial
is still off.
Turn the Temperature
Control Dial to a temperature setting.
Not Connected
To
Power Source
Ensure unit is
plugged
into a
working
power
source. Reset breaker. Ensure GFCI
is a minimum
l0
Amp
service
(see
Electric
Wirc Diagnmfor
access
to electric components) Ensure
all
wire
connections are firmly
connected
and dry.
Fuse
Blown 0n
The
Control
Board
Remove
hopper access
panel
(see
ElecfiicWire Dlryranfor
diagram),
press
in
plastic
tabs
holding the
control board
in
place
and carefully
pull
controller inside the hopper
to release
controller.
Check the
fuse for a broken wire or if the wire has
turned
black. lf
yes,
fuse needs
to be manually
replaced.
The GFCI outlet
has
been tripped.
Ensure
GFCIis a minimum
10 Amp service.
Faulty Control
Board
Control
Board needs to be
replaced. Contact
Customer Service for a replacement
part.
Fire in Fire
pot
Will
Not Light
Auger Not Primed
Before the unit
is used for
the
first time or anytime the hopper is completely
emptied out,
the auger
must
be
primed
to
allow
pellets
to fill the augertube. lf
not
primed,
the igniter
willtimeout before
the
pellets
reach the fire
pot.
Follow HoWrPrining Prucedure.
Auger Motor ls
Jammed
Remove cooking
components from the main banel. Press the Power Button to turn
the unit
on, turn
Temperature Control Dial to 5M0KE, and inspect the auger feed system.
Visually
confirm that
the
auger
is dropping
pellets
into the fire
pot.
lf not operating
properly,
call
Customer Service for assistance.
lgniter Failure
Remove
cooking components
from
the
main
banel. Press the Power
Button to turn the unit
on,
turn Temperature Control
Dialto
SM0KE, and inspect the igniter.
Visually confirm
that
the
igniter is working by
placing your
hand
above the
fire
pot
and
feeling for heat,
Visually
confirm that the
igniter is
protruding
approximately l3mm
/ 0.5
inches in the
fire
pot.
lf not
operating
properly,
follow Manual Start-up Pruedureto continue use of
grill;
however,
call Customer Service
for assistance or a replacement
part.
lnsufficient
Air Flow
Through Fire Pot
Check fire
pot
for
ash build-up
or obstructions. Follow Care and Maintenance
instructions for
ash
build-up.
Check fan. Ensure it is working
properly
and air intake is not blocked.
Follow
Gre and Mainfenance
instructions if dirty.
Flashing Dots
0n
LCD Screen
The
lgniter
ls 0n
This is not an enor that
effects the
grill.
Used
to show that the unit
has
power
and
is in
Start-Up mode
(igniter
is on).
The
igniter will turn off after five minutes. Once
the flashing
dots
disappear, the
grill
will begin to adjust to the desired temperature selected.
Flashing
Temperature 0n
LCD Screen
GrillTemperature
ls
Below 65'C /150'F
This is not an enor
that effects the unit; however, it is used to show that there
is some risk
that
the fire could
go
out.
Check hopper for
sufficient
fuel
or
if
there
is an obstruction
in
the
feed system. Remove
pellets
and
follow
Care and Maintenanceinstructions.
Check
grill
temperature
probe
and follow fare and Maintenance instructions
if
dirty.
Check fire
pot
for
ash
build-up
or obstructions, and follow Care and Malnfenance
instructions for ash
build-up.
Check fan, Ensure
it is working
properly
and air
intake is not
blocked.
Follow
fare
and
Malntenance
instructions if dirty. Check auger motor to confirm operation
(rotation),
and
ensure there
is no
blockage
in the
auger tube.
20
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