Assa Abloy CLIQ eCLIQ Connect key - Troubleshooting Guide

28
EN
Problem, cause, solution
Problem Cause Solution
Data transmission
does not work.
Some Android™
mobile devices do not
support simultaneous
use of Bluetooth
®
and
Wi-Fi
®
.
Use the mobile radio
network for internet
access.
The key is not dis-
played for Bluetooth
pairing.
The key is already
paired.
Unpair the key or reset
it .(“Bluetooth inter-
face”, page21)
Bluetooth activation
does not work.
The time window of
2 – 5 seconds was not
observed or the key
was not held straight.
Carry out the activa-
tion again (“Activa-
tion”, page23).
Bluetooth is already
activated.
Check the status on
the mobile device;
the display may be
delayed.
Problem, cause, solution