Appendix D
56
Troubleshooting
• Do not install this phone near a microwave oven or on
the same electrical outlet. You might experience
decreased performance while the microwave oven is
operating.
• If you plug your phone in with a modem or a surge
protector, plug the phone (or modem/surge
protector) into a different location. If this does not
solve the problem, re-locate your phone or modem
farther apart from one another, or use a different
surge protector.
• Relocate your phone to a higher location. The phone
might have better reception in a high area.
• If the other phones in your home are having the same
problem, contact your local telephone company
(charges may apply).
I experience poor
sound quality
when using the
speakerphone.
• For increased sound quality while using the
speakerphone, place the handset on a flat surface
with the dial pad facing up.
I hear other calls
while using my
phone.
• Disconnect the telephone base from the telephone
jack, and plug in a different telephone. If you still hear
other calls, call your local telephone company.
My cordless
handset does not
ring when I
receive a call.
• Make sure that the ringer is not off. Refer to Ringer
volume on page 10 in this user’s manual.
• Make sure you plug in the telephone line cord
securely into the telephone base and the telephone
jack. Make sure you plug in the power cord securely.
• The cordless handset may be too far from the
telephone base.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger
when not in use.
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