Appendix
Troubleshooting
I experience poor sound quality when using the handset speakerphone.
f For increased sound quality while using the handset speakerphone, place
the handset on a at surface with the dial pad facing up.
I hear other calls while using my phone.
f Disconnect the telephone base from the telephone jack, and plug in a
dierent telephone. If you still hear other calls, call your telephone
service provider.
My cordless handset does not ring when I receive a call.
f Make sure that the ringer is not o. Refer to Ringer volume on page 18
in this user’s manual.
f Make sure you plug in the telephone line cord securely into the telephone
base and the telephone jack. Make sure you plug in the power cord securely.
f The cordless handset may be too far from the telephone base.
f Charge the battery in the cordless handset for at least ten hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
f You may have too many extension phones on your telephone line to
allow all of them to ring simultaneously. Try unplugging some of the
other phones.
f The layout of your home or oce may be limiting the operating range.
Try moving the telephone base to another location, preferably to a higher
location.
f If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
f Test a working phone at the phone jack. If another phone has the same
problem, contact your telephone service provider (charges may apply).
f Other electronic products can cause interference with your cordless
phone. Try installing your phone as far away as possible from electronic
devices such as television sets, VCRs, or other cordless telephones.
f Remove the battery. Install the battery again and place the cordless
handset into the telephone base. Wait for the cordless handset to
reestablish its connection with the telephone base. Allow up to one minute
for this to take place.
f Your line cord may be defective. Try installing a new line cord.
151
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