50
Appendix
My phone rings but
when I try to answer
the call the hand-
set screen shows
CONNECTING…
• The cordless handset may be too far from the telephone
base. Move closer to the telephone base and try to
answer the call.
• Make sure the ringer is on (page 23 for handset and
page 34 for telephone base).
• Make sure the telephone line cord and power adapter
are plugged in properly (page 5).
• The cordless handset may be too far from the telephone
base. Move it closer to the telephone base.
• There may be too many extension telephones on the tel-
ephone line to allow all of them to ring simultaneously.
Try unplugging some of them.
• If the other telephones in your home are having the
same problem, the problem is in the wiring or local serv-
ice. Contact the local telephone company (charges may
apply).
• Other electronic products can cause interference to your
cordless telephone. Try installing your telephone as far
away as possible from the following electronic devices:
wireless routers, radios, radio towers, pager towers, cel-
lular telephones, digital telephones, intercoms, room
monitors, televisions, VCRs, personal computers, kitchen
appliances, and other cordless telephones.
• Test a working telephone at the same telephone jack. If
another telephone hast he same problem, the problem is
in the telephone jack. Contact your local telephone com-
pany (charges may apply).
• The telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
• Re-install the battery pack and place the cordless hand-
set in the telephone base.
• Wait for the cordless handset to synchronize with the
telephone base. Allow up to one minute for this to take
place.
Troubleshooting
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