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AT&T E6012B
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51
Appendix
Troubleshooting
There is noise or
interference during
a telephone con-
versation.
The handset may be out of range. Move it closer to the
telephone base.
I cannot dial out. First, try all the above suggestions.
Make sure there is a dial tone before dialing. It is nor-
mal if the cordless handset takes a second or two to
synchronize with the telephone before producing a dial
tone. Wait an extra second before dialing.
Make sure the telephone is set to the correct dial mode
(pulse dial or tone dial) for the service in your area.
Refer to the handset settings section of this user’s man-
ual (page 18) to set the dial mode.
If the other telephones in your home are having the
same problem, the problem is in the wiring or local serv-
ice. Contact your local telephone company (charges may
apply).
Eliminate any background noise. Noise from a televi-
sion, radio, or other appliances may cause the telephone
to not dial out properly. If you cannot eliminate the
background noise, first try muting the cordless hand-
set before dialing, or dialing from another room in your
home with less background noise.
Appliances or other cordless telephones plugged into
the same circuit as the telephone base can cause inter-
ference. Try moving the appliance or telephone base to
another outlet.
Other electronic products can cause interference to your
cordless telephone. Try installing your telephone as far
away as possible from the following electronic devices:
wireless routers, radios, radio towers, pager towers, cel-
lular telephones, digital telephones, intercoms, room
monitors, televisions, VCRs, personal computers, kitchen
appliances, wireless routers, and other cordless tel-
ephones.
My calls fade out
or cut in and out
when I am using
the cordless hand-
set.

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