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Appendix
I hear other
calls when using
the telephone.
• Disconnect the telephone base from the telephone
jack. Plug in a different telephone. If you still hear other
calls, the problem is probably in the wiring or local
service. Call your local telephone company.
Troubleshooting
• Microwave ovens operate on the same frequency as your
telephone. It is normal to experience static on your tel-
ephone while the microwave oven is operating. Do not
install this telephone in the same outlet or near a micro-
wave oven.
• If your telephone is plugged in with a modem or a surge
protector, plug the telephone (or modem/surge protec-
tor) into a different location. If this solves the problem,
re-locate your telephone or modem farther apart from
each other, or use a different surge protector.
• The layout of your home or office might be limiting the
operating range. Trying moving the base to another loca-
tion, preferably a higher location for better reception.
• Disconnect the telephone base from the modular jack
and plug in a corded telephone. If calls are still not clear,
the problem is probably in the wiring or local service.
Contact your local service company (charges may apply).
• If you are using a wireless router, select channels four
through 10 for your router (refer to the user’s manual of
your router for more information).
• If the other telephones in your home are having the
same problem, the problem is in the wiring or local serv-
ice. Contact the local telephone company (charges may
apply).
• Do you have DSL service? If yes, you need to have a DSL
filter installed at every telephone jack that has a tele-
phone connected to it. Contact your DSL service provider
for filter information
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