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Appendix
Troubleshooting
• If the unit is not responding normally, trying putting the
cordless handset in the telephone base or the charger.
If it does not seem to respond, try the following (in the
order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the tel-
ephone base.
4. Re-install the battery pack and place the cordless hand-
set into the telephone base or charger.
5. Wait for the cordless handset to synchronize its connec-
tion with the telephone base. Allow up to one minute for
this to take place.
Common cure
for electronic
equipment
My caller ID
features are not
working prop-
erly.
• Caller ID is a subscription service. You must subscribe to
this service from your local telephone company for this
feature to work on your telephone.
• The caller may not be calling from an area which sup-
ports caller ID.
• Both you and the caller’s telephone companies must use
equipment which are compatible with caller ID service.
• If you subscribe to DSL service, install a noise filter to
the telephone line between the base unit and the tel-
ephone line jack. Contact your DSL service provider for
filter information.
The system does
not receive caller
ID or the system
does not display
caller ID during call
waiting
• Make sure you subscribe to Caller ID with Call Waiting,
services provided by the local telephone company.
• The caller may not be calling from an area which sup-
ports caller ID.
• Both you and the caller’s telephone companies must use
equipment which are compatible with caller ID service.
• If you subscribe to DSL service, install a noise filter to
the telephone line between the base unit and the tel-
ephone line jack. Contact your DSL service provider for
filter information.
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