Calling Group Agent Activities
To Program Headset Buttons on MLX
Non-Display Telephones
1.
2
.
3
4.
5
.
6
.
Label the button to be programmed
Headset Status,
Headset Auto Answer,
or
Headset/Handset Mute.
Press
Feature
and dial
00.
Press the button to be programmed.
Dial one of the following:
■ *782 for Headset Status
■ *780 for Headset Auto Answer
■ *783 for Headset/Handset Mute
To program another button, repeat Steps 3 and
4.
Press
Feature
and dial
*00.
To Use Headset Buttons
1.
2
.
3
.
4.
5
.
Unplug handset.
Plug headset into telephone.
Press the programmed
Headset Status
button.
The green light goes on. You can talk and be heard through the
headset.
Press a line button to answer calls or press the
programmed
Headset Auto Answer
button to activate
automatic call delivery.
When using
Headset Auto Answer,
you can begin talking after you
hear the tone.
Press the programmed
Headset Hang Up
button to
disconnect the call.
Using a Headset 5-9
To Next Page
Loading...
