How to Use This Manual
ADMINISTERING A NEW
SYSTEM?
MAKING CHANGES TO
A RUNNING SYSTEM?
MANAGING INCOMING
CALL TRAFFIC AS
SYSTEM ATTENDANT?
USING A VOICE
TERMINAL FOR THE
FIRST TIME?
HAVING TROUBLE WITH
THE SYSTEM?
How you should use this manual at any particular time depends on what you
want to do, as the following information suggests.
Use the information in Section 2, "Planning the System," to decide which
options and features you want for your system. Then follow the instructions
in Section 3, "Administering the System, " and in Section 5, "Reference," to
set up the system with the options and features you've selected.
Change the planning forms to reflect the changes you want to make. Then
see the relevant entries in Section 5, "Reference," and Section 6, "Quick
Reference Guides," to make the changes.
See Section 4, "Using the Attendant Console," for information on how to use
the attendant's telephone to handle incoming calls.
See the relevant entries in Section 5, "Reference," and the Quick Reference
Guide to Voice Terminal Features in Section 6-and keep the MERLIN Plus
System User's Card handy. Then, when you have time, follow the self-paced
instructions in the MERLIN Plus System Training Manual.
Find the symptom in Section 6, "Troubleshooting." Then follow the
suggestions for solving the problem.
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