AT&T MF279 - Page 40

Internet
Problem Possible Solution
Download or
upload speeds
are slow
• Check your speed at att.com/speedtest.
• Check your Signal Strength light. If not three [3]
to four [4] bars, choose an alternative location.
• Other connected devices may be transferring a large
amount of data. To view and block other connected
devices, go to the AT&T Wireless Internet Manager
(http://att.wirelessinternet) under Connected Devices.
• A phone call in progress may slow down the data speed.
• Check your wireless network connection using the AT&T
Wireless Internet Manager (http://att.wirelessinternet).
4G LTE oers the fastest data speeds, so if possible,
locate your AT&T Wireless Internet device in an area with
4G LTE coverage.
The AT&T Wireless
Internet device’s
network does
not appear in
the wireless
network list
• Make sure the AT&T Wireless Internet device is powered
on. The Power light should be solid green if connected
to a power outlet or blinking green if on backup battery.
When your device is on backup battery power, Wi-Fi
may be disabled. See Power Outages on page 22 for
more information.
• Refresh the network list on the device you are trying
to connect.
• Restart your AT&T Wireless Internet device: Slide the
On/O switch to the OFF position. Then slide the On/O
switch to the ON position; the Power light should turn
solid green.
32