Internet
Problem Possible Solution
Can’t connect
to my AT&T
Wireless Internet
device
• Check that you are connecting to your AT&T Wireless Internet
Wi-Fi network name (SSID) (e.g., ATT-WI-XXXX). If connected
via Ethernet, make sure the Ethernet cable is rmly attached.
• Make sure you entered the correct Wi-Fi password, either the
one found on the bottom of your device or your customized
password, if you changed it.
Can’t access the
AT&T Wireless
Internet Manager
• Make sure you are trying to access on a device that is
currently connected to your AT&T Wireless Internet device
via either Wi-Fi or Ethernet connection.
• Make sure you have entered the correct URL
(http://att.wirelessinternet or http://192.168.0.1) directly
into the browser address eld on your connected device.
• Make sure you have entered the correct login, either
“attadmin” or your customized login. If you have changed the
login and have forgotten the new one, you must restore the
device to the factory default settings. Remove the bottom
cover of your device, and using a ballpoint pen, press and
hold the RESET button for eight (8) seconds. You may then
log in using the default login “attadmin.”
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