AT&T MicroCell User Guide | Getting Started
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Why did my MicroCell lights go
off during activation?
Your MicroCell automatically checks
for software updates each time you
turn it on. If necessary, the MicroCell
downloads updated software and then
restarts.
Will my MicroCell slow down my network?
The MicroCell takes up very little of your
bandwidth. Downloading music, videos, or
other large files may impact the bandwidth
available for your MicroCell and affect
voice quality.
Should I use my MicroCell for data
instead of Wi-Fi?
The MicroCell supports data usage.
However, it is not intended to be a
replacement for your wireless network
(Wi-Fi). Data over Wi-Fi doesn’t affect
your wireless plan and provides best
performance for Wi-Fi capable cell phones
and other devices. The MicroCell is a
great supplement for data on cell phones
that aren’t Wi-Fi capable.
How do I move my MicroCell to a new
location?
Use the Quick Start for setup instructions
and then update your account online
with the new address by visiting
att.com/MicroCell and manage your
settings.
NOTE: The new location must be in an area
where AT&T is licensed to provide service.
How do I purchase the Unlimited
MicroCell Calling feature?
Go to www.att.com/mywireless. Log
in to your online wireless account, click
the “I want to...” dropdown, hover the
mouse over “Manage my plan & services”,
and click “Add or change a service”.
Scroll down and select “AT&T Unlimited
MicroCell Calling”.
Is there a MicroCell Mobile App?
Yes, you can download the free MicroCell
iPhone App at the Apple App Store. The
app allows you to activate and manage your
MicroCell settings, including adding a new
approved user, changing your location, and
updating your email address.
I have more questions.
For more information about your MicroCell,
visit att.com/MicroCell.
Frequently Asked Questions (continued)