AT&T MicroCell User Guide

15
Help after activating your MicroCell
My range of coverage on the MicroCell is limited
or
I experience dropped calls on the MicroCell
I can’t get my MicroCell to activate in my basement
• If your MicroCell is located next to or in close proximity
to another wireless broadcasting device, move the
MicroCell at least one foot away from that device.
• If your MicroCell is located:
» On the fl oor, then move it off the fl oor and onto a desk
or table;
» In a cabinet or closet, then move it out of the cabinet
or closet;
» Behind or next to any furniture or other insulated or
radiating devices (such as a couch, microwave, fl at
panel TV, etc.) that may interfere with the MicroCell’s
broadcasting signal, then move it to a new location
where there is nothing blocking the MicroCell.
• If re-locating your MicroCell does not resolve the issue
or does not apply to you, then run a speed test at
att.com/speedtest to ensure your broadband
connection meets minimum requirements of 1.5 Mbps
download and 256 Kbps upload speeds. If necessary,
upgrade to a higher broadband speed.
My range of coverage on the MicroCell is limited
I experience dropped calls on the MicroCell
1 foot
• Move your MicroCell to within 3 feet of a window with a
clear, unobstructed view of the sky.
• If your basement does not have windows, then it may
be necessary to re-locate the MicroCell to the fi rst fl oor
or above. If necessary, use a longer Ethernet cable
or a powerline Ethernet adapter (as described in the
previous solution).
UPLOADDOWNLOAD
THROUGHPUT
6MB
4MB 8MB
2MB
10MB
My range of coverage on the MicroCell is limited or
I experience dropped calls on the MicroCell

AT&T MicroCell Specifications

General

Brand	AT&T
Model	MicroCell
Category	Extender
Language	English