AudioCodes 400HD Series - Capturing Phone Screen Images; Running Tcpdump for Packet Analysis

CHAPTER7 Troubleshooting
C448HD C450HD | Users & Administrator's Manual
Capturing the Phone Screen
AudioCodes'AndroidPhoneUtilityallowsnetworkadministratorstoeffectivelycollaborateand
debugissuesusingthescreen-capturingfeature.
➢ To capture the phone screen:
1. OpentheAndroidPhoneUtility:FromthePC'sStartmenu,selecttheappiconorclickthe
application'sexefileinthefolderinwhichyousavedit.
2. Inthe'AndroidPhoneAddress'field,entertheIPaddressofthedevice(getitbypressing
theMENUhardkey>About phone>Status > IP Address).
3. ClickSSH Connect;aconnectionwiththedeviceisestablished.
4. Nexttothefield'PCfolder',clicktheBrowsebuttonandnavigatetoandselectthefolder
towhichtosendthescreencaptures.
5. ClicktheScreen Capturebutton;thephone'sscreeniscapturedandthescreenshotis
savedandsenttothefolder.
6. OnyourPC,navigatetothefolderandretrievethescreenshot.Defaultfilename:
screencap.png.Renameittoanamerelatedtothescreenyoucaptured.Ifyoudon't
renameit,itwillbeoverwrittenthenexttimeyoutakeascreenshot.
Running Tcpdump
TcpdumpisacommonpacketanalyzerthatallowsnetworkadministratorstodisplayTCP/IP
and  other  packets  transmitted  or  received  over  the  IP  telephony  network,  for  debugging 
purposes.
➢ To run Tcpdump:
1. IntheAndroidPhoneUtility(seeAndroidPhoneUtilityonpage105formoreinformation
abouttheapplication),enterthephone'sIPaddress,clickSSH Connectandbrowsetoa
folderonthePCtowhichtosendtheinformation.
2. Nexttothe Tcpdump button,setthetimeperiodorleaveitatthedefault.Default:30
seconds.
3. Clickthe Tcpdump buttonandthenaftertheprogressindicatorreachestheendyou'llview
intheresultspanea'Finished'indication.
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