Name: AudioCodes 400HD Series
Brand: AudioCodes
Rating: 4 (1 reviews)

Default Chapter3

Table of Contents3

1 Introduction17

2 Automatic Mass Provisioning of IP Phones Using DHCP19

Figure 2-1: Setting up Automatic Provisioning20

3 Manual Configuration of a Single IP Phone45

4 Configuring Microsoft Skype for Business Features123

Microsoft Screen Theme123
Configuring Phone Status and User Status Timeouts123
Park Call123
Music on Hold (Moh)123
Configuring Timeouts for Presence Status Changes125
Group Call Pickup (GCP)125
Location125
Configuring Skype for Business Server for SRTP / TLS126
Figure 4-1: Skype for Business Server - Edit Trunk Configuration - Global126
Updating Device Firmware from the Skype for Business Server127
- Enabling Automatic Firmware Updates from the Server127
- Figure 4-2: Microsoft Server Page from Which the Firmware Version Is Updated127
- Enabling Automatic Firmware Updates from the Server Using Configuration File128
- Manually Downloading Firmware to the Phone from the Server128
- Figure 4-3: Web Interface - Automatic Provisioning128
Enabling Phone Lock129
- Allowing Users Other Capabilities Besides Emergency Calls if Phones Lock129
Exchange Server Features132
- Configuring Calendar Displayed in the Phone's Screen132
- Configuring Meeting Reminders Popping up in the Phone's Screen133
- Visual Voicemail134
- Skype for Business 'Favorites' Contacts & Outlook Contacts134
Better Together over Ethernet135
- Btoe Firewall Ports135
- Installing the Btoe PC Application136
- Figure 4-4: Installshield Wizard - Preparing to Install137
- Figure 4-5: Welcome to the Installshield Wizard137
- Figure 4-6: License Agreement138
- Figure 4-7: License Agreement138
- Figure 4-8: Destination Folder139
- Figure 4-9: Change Current Destination Folder139
- Figure 4-10: Ready to Install140
- Figure 4-11: Installing Audiocodes Better2Gether141
- Figure 4-12: Installshield Wizard Completed141
- Figure 4-13: Audiocodes Icon in Taskbar142
- Figure 4-14: Control Panel>Programs>Audiocodes Better2Gether142
- Figure 4-15: Computer Management > Services and Applications143
- Figure 4-16: Device Manager > Audiocodes B2Goe USB Driver143
- Distributing the Btoe PC Application Msi Package144
- Making Sure Btoe Is Correctly Installed145
- Enabling Btoe for Online Users in the Skype for Business Server145
- Figure 4-17: Popup Menu145
- Figure 4-18: about AC Btoe145
- Configuring the Btoe TCP Port146
- Figure 4-19: TCP Port146
- Figure 4-20: AC Btoe TCP Port146
- Automatically Pairing the Btoe Pc/Laptop Application with the IP Phone147
- Manually Pairing the Btoe Pc/Laptop Application with the Phone148
  - Manually Generating a Pair Code148
  - Support for Citrix Xendesktop VDI148
  - Connecting the IP Phone with the Btoe Pc/Laptop Application149
  - Figure 4-21: Popup Menu149
  - Figure 4-22: Phone Pairing149
  - Figure 4-23: AC Btoe Failed Indication149
  - Figure 4-24: AC Btoe Is Connected Indication150
  - Figure 4-25: Popup Menu: 'Disconnect' Enabled, 'Phone Pairing' Disabled150
  - Figure 4-26: Btoe Disconnected150
  - Figure 4-27: Popup Menu: Btoe Disconnected150
  - Figure 4-28: Start > Programs > Audiocodes > Btoe Controller151
- Connecting the Skype for Business Client with the IP Phone152
- Figure 4-29: Sign-In Request Prompt152
- Making Sure IP Phone/ Skype for Business Client Are Paired153
  - Making Sure the Phone Is Paired with the Pc/Laptop153
  - Making Sure the Skype for Business Client Is Paired153
- Configuring Mode of Operation for Phone-PC Pairing154
- Pairing Across Different Subnets155
- Troubleshooting155
- Figure 4-30: Web Interface - Configuration File155
Boss Admin156
- Figure 4-31: Skype for Business Client - Call Forwarding Settings156
- Figure 4-32: Skype for Business Client - Edit My Delegate Members157
- Figure 4-33: Skype for Business Client - Call Forwarding - Add Delegates157
- Figure 4-34: Skype for Business Client - Call Forwarding - Added Delegate - Receive Calls158
- Figure 4-35: Skype for Business Client - Call Forwarding - Simultaneously Ring - My Delegates158
- Viewing Admin Lines on Boss's Phone159
- Viewing Boss's Line on Admin's Phone159
- Configuring Boss Privacy Mode160
Enabling the Delegated Line Feature161
- Configuring Boss Admin Delegated Line161
  - Configuring Multiple Points of Presence (Mpops)161
  - Configuring Boss-Admin Sidecar Functionality162
Configuring a Distinctive Ring on the Phone of each Boss162
Configuring Phones to Operate in an OVR Deployment163
Disabling Local 3-Way Conferencing Capability164
Blocking All Phone Users from Signing out164
Enabling Hotdesking164
Uploading Logs to Microsoft Server for Support Purposes166
Enabling an IP Phone Voice Quality Check166
Signing in / out with the Web Interface167
Figure 4-36: Sign-In - Content Blocked Page167
Figure 4-37: Sign-In - Windows Security Prompt167
Signing in and Authenticating with Microsoft's Cloud PBX168
Figure 4-38: Windows Security Prompt168
Figure 4-39: Sign-In with PIN Code168
Figure 4-40: Sign-In with Username & Password168
Initiating a Skype for Business Server Based Phone Conference169
Provisioning the Server for Downloading Contacts Pictures169
- Disabling Contacts Pictures170
Enabling Qoe Reports to be Sent to Microsoft's SQL Server171
Enabling Malicious Call Tracing172
Disabling the C450HD IP Phone Screen Saver172
Registering the Phone on Azure Cloud173

5 Maintenance175

6 Status and Performance181

7 Diagnostics185

8 Troubleshooting195

A Installing the Expansion Module201

B Alternative Automatic Provisioning Methods205

C Recovering Audiocodes' IP Phone209

D Huddle Room Solution (HRS)217

Figure C-10: System Information Page217

E Migrating from Skype for Business to Teams Environment219

F Switching Devices from Teams Compatible to Teams Native Mode223

G Specifications230

SIP Support (RFC, Headers)230

SIP Compliance Tables231

AudioCodes 400HD Series Administrator's Manual

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Brand	AudioCodes
Model	400HD Series
Category	IP Phone
Language	English