AudioCodes 400HD Series - Enabling Phone Lock; Allowing Users Other Capabilities Besides Emergency Calls if Phones Lock

Administrator's Manual 4. Configuring Microsoft Skype for Business Features
Version 3.4.4 129 400HD IP Phones Series - Teams Compatible
4.10 Enabling Phone Lock
The phone supports the capability to automatically lock after a preconfigured period of time.
The feature secures the phone against unwanted (mis)use.
Note:
• The network administrator must enable both the Skype for Business server and the
Web interface for the feature to function. If enabled in the server but disabled in the
the Web interface, the feature will not function.
• The timeout is set in the Skype for Business server only.
When the phone is locked:
 Incoming calls are allowed
 Outgoing calls are not allowed except for calls to emergency numbers (police,
ambulance service, firefighting service, etc.) which will be available via the
Emergency softkey displayed after the phone locks.
 Voice Mail, Call Log, Calendar and Contacts cannot be accessed
 To enable the feature:
 Open the Configuration File page (Management tab > Manual Update >
Configuration File) and configure the parameter using the table below as reference.
Table 4-3: PIN Lock Parameter
Parameter Name Description
system/pin_lock/enabled
Enables/disables automatic lock. If enabled, the user will be
prompted for a PIN code when signing in for the first time. E.g.:
40004696. The minimum length is configured on the server side.
 [0] Disable
 [1] Enable (default)
Note: If a user's phone was automatically paired (see Section 4.12.7) and if the PC/laptop
is active (not locked), the phone cannot be manually locked. The user can manually lock
it only after locking the PC/laptop. If the user doesn't manually lock the phone, it will
nevertheless automatically lock after the timeout preconfigured in the Skype for Business
server lapses. The phone will unlock only after the user unlocks their PC/laptop or if the
user manually unlocks the phone.
4.10.1 Allowing Users Other Capabilities besides Emergency Calls if
Phones Lock
Network administrators can allow other capabilities besides dialing emergency numbers to
users whose phones lock, in compliance with Microsoft Skype for Business.
Network administrators can configure parameters to:
 Allow users to make outgoing calls even though the phone is locked
 Allow users to receive incoming calls even though the phone is locked
 Allow users to answer Delegate calls even though the phone is locked
 Allow users to use the phone's handset even though the phone is locked