400HD IP Phones Series - Teams Compatible
Administrator's Manual 156 Document #: LTRT-09960
4.13 Boss Admin
This section shows how to configure an Admin (delegate). Each phone can support up to
five Bosses or Admins. One Boss can have up to five Admins. One Admin can have up to
five Bosses. A many-to-many configuration is also supported. Admins are configured on the
Boss's phone. For information on using the feature, see the User's Manual.
Note:
• The Boss Admin feature does not apply to the HRS.
• Make sure your environment allows delegation for the user. If it doesn't,
configuration will not work. All users must be allowed to configure all users as
delegates.
• To remove an Admin, the Boss must remove the Admin in the 'Call Forwarding –
Delegates' screen (open the Skype for Business client > click Call Forward
Settings > click Edit my delegate members > select the Admin > click Remove).
It's not enough to turn off call forwarding.
• The 'Forward unanswered calls' parameter on the phone allows users to configure
the phone to send unanswered calls to voicemail or to a phone number and to
define the unanswered timeout. Timeout can be set from 5-60 seconds in 5 sec
resolution.
To configure an Admin:
1. In Boss's Skype for Business client, click the handset icon and from the menu that
opens, choose the Call Forwarding Settings option, as shown in Figure 4-34.
Figure 4-31: Skype for Business Client – Call Forwarding Settings
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