Administrator's Manual 7. Diagnostics
Version 3.4.4 191 400HD IP Phones Series - Teams Compatible
7.4 Activating Core Dump
The phone can perform a core dump providing detailed information related to a firmware
exception on the phone. The core dump facilitates problem diagnosis and debugging. The
recorded contents of the phone's main memory are stored at a specific time, usually after
the phone crashes or is terminated abnormally, and made available for further examination.
Note: The Core Dump feature is by default enabled on the 445HD, 450HD and C450HD
phones. On all other phones, it is by default disabled.
To enable core dump:
Open the Configuration File page (Management tab > Manual Update >
Configuration File) and enable core dump using the table below as reference.
Table 7-4: Core Dump Parameter
Parameter Description
kernel/cfg/enable_core_dump Enables core dump.
[0] Disable
[1] Enable (default)
If a phone issue is encountered, for example, if the phone crashes or is terminated
abnormally, you can download the core dump to examine dumps of all exceptions
encountered and resolve the issue.
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