Administrator's Manual Contents
Version 3.4.4 3 400HD IP Phones Series - Teams Compatible
Table of Contents
1 Introduction ....................................................................................................... 17
2 Automatic Mass Provisioning of IP Phones using DHCP .............................. 19
2.1 Preparing the Microsoft Skype for Business Environment for IP Phones ..... 21
2.1.1 Making Sure DHCP Server Options are Correctly Configured .............................. 21
2.1.1.1 DHCP Option 43 ................................................................................... 22
2.1.1.2 VLAN Discovery via DHCP Option 43 ................................................... 22
2.1.1.3 DHCP Option 120 ................................................................................. 22
2.1.1.4 DHCP Option 42 ................................................................................... 22
2.1.1.5 DHCP Scope Option ............................................................................. 23
2.1.2 Making Sure the DHCP Server is Correctly Configured for Auto Provisioning ....... 36
2.2 Creating a Configuration File for Auto Provisioning........................................ 37
2.2.1 Saving a Single Phone’s Default Configuration as a .cfg File ................................ 37
2.2.2 Configuring the Phone According to Requirements .............................................. 38
2.2.3 Save the Phone’s Newly Configured Settings as a .cfg File .................................. 38
2.2.4 Creating a Delta Configuration .cfg File ................................................................ 38
2.2.5 Loading the Delta .cfg File to Another Phone, Signing In, Testing ........................ 38
2.2.5.1 Loading the Delta .cfg File to Another Phone ........................................ 38
2.2.5.2 Signing In to the Phone......................................................................... 39
2.2.5.3 Testing the Phone ................................................................................ 39
2.2.5.4 Changing the Order of the Sign-In Method ............................................ 39
2.2.5.5 Allowing Users to Display Phone # or Ext # in Phone Screen ................ 39
2.2.5.6 Forcing Sign-in with PIN Code .............................................................. 39
2.2.5.7 Online Sign-in through Microsoft's Cloud PBX ....................................... 40
2.2.5.8 Disabling AutoDiscover Web Service Protocol ...................................... 41
2.3 Copying the Configuration File to the Provisioning Server............................. 41
2.4 Triggering Automatic Provisioning ................................................................... 41
2.5 Troubleshooting Automatic Provisioning......................................................... 42
2.5.1 Using the Phone Screen ...................................................................................... 42
3 Manual Configuration of a Single IP Phone .................................................... 45
3.1 Configuring Network Connections .................................................................... 45
3.1.1 Configuring LAN Connection Type ....................................................................... 45
3.1.2 Configuring LAN Port / PC Port ............................................................................ 48
3.1.3 Configuring VLAN Settings .................................................................................. 49
3.2 Configuring Personal Settings .......................................................................... 50
3.2.1 Configuring Language ......................................................................................... 50
3.3 Configuring Function and Programmable Keys ............................................... 51
3.3.1 Configuring a Function Key.................................................................................. 52
3.3.1.1 Configuring a Function Key for Speed Dialing ....................................... 52
3.3.1.2 445HD, 450HD, C450HD and RX50 ..................................................... 53
3.3.1.3 Configuring a Function Key for Making a Discreet Call .......................... 53
3.3.2 Configuring Programmable Keys ......................................................................... 54
3.3.3 Configuring Programmable Softkeys for a Customized UI Experience .................. 56
3.3.4 Configuring a Programmable Softkey to Allow Paging during an Ongoing Call | Call
Hold | Call Park ................................
................................................................................ 57
3.3.5 Configuring Tones ............................................................................................... 58
3.3.5.1 Configuring CPT Regional Settings ....................................................... 58
3.3.5.2 Uploading Ring Tones .......................................................................... 60
3.3.6 Configuring Phone Screen Settings ..................................................................... 61
3.3.7 Configuring a Distinctive Ring Tone ..................................................................... 63
3.4 Configuring VoIP Settings ................................................................................. 64
3.4.1 Configuring TLS/SSL over SIP............................................................................. 64
3.4.2 Configuring TLS/SSL over SIPE .......................................................................... 65
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