AudioCodes 400HD Series - Enabling the Delegated Line Feature; Configuring Boss Admin Delegated Line; Configuring Multiple Points of Presence (Mpops)

Administrator's Manual 4. Configuring Microsoft Skype for Business Features
Version 3.4.4 161 400HD IP Phones Series - Teams Compatible
4.14 Enabling the Delegated Line Feature
[Applies only to the 445HD phone] When this feature is enabled, the phones' sidecars display
active calls. Each phone can present up to 12 calls (the number of sidecar keys). Up to eight
calls can be handled simultaneously. The color of the BLF key adjacent to each call displayed
in the sidecars indicates the call's status:
 Red = ongoing call on another phone that is configured with the same user
 Flashing red = call on hold on another phone that is configured with the same user
 Green = ongoing call on the phone
 Flashing green = call on hold which can be resumed or picked up by another phone
that is configured with the same user
 To enable the feature:
1. Configure the following on the phone:
• New configuration parameter lync/sidecardSL=1
• Make sure parameter provisioning/speed_dial_uri=NULL
2. Associate a 'Delegate' with the user. The delegator can only delegate this user, none
other. See the User's Manual for information on defining delegates.
Note:
• The feature promotes fairness in response to incoming calls. Multiple incoming calls
(ringing but not answered yet, i.e., displayed in the phone's screen but not in the
phone's sidecar), are presented from the oldest waiting calls to the newest incoming
calls. The focus is on the oldest waiting calls.
• When the phone has a call on hold, picking up the handset initiates a new call.
It does not resume the last active call.
• Making an outbound call while an incoming call is presented functions as follows:
If the user is already handling one or more calls (ongoing or held), a newly incoming
call will be displayed on top and in focus. To make a new call and not accept the
incoming call, the user navigates to one of the ongoing/held calls, presses the Menu
softkey, and selects the NEW CALL option.
• If one of the held calls are disconnected by the far end, other calls will remain on
hold; the user will not be prompted to resume one of the held calls.
• After a call is answered by one of the phones, all the other phones will display this
call in their sidecars.
Calls are picked up by pressing the BLF LED when it flashes red or green.
4.14.1 Configuring Boss Admin Delegated Line
4.14.1.1 Configuring Multiple Points of Presence (MPOPs)
Use a fake Admin dummy@domain.com who can define a Boss even though phoneless.
Fake Admin does not occupy any screen Programmable Key. The phone does not indicate
a fake Admin.