Administrator's Manual 5. Maintenance
Version 3.4.4 175 400HD IP Phones Series - Teams Compatible
5 Maintenance
This section shows how to upgrade the phone firmware, perform administration tasks, and
enable remote management.
See under Section 4.9 for information on how to automatically update the phone's
firmware from the Skype for Business server.
See Section 5.1 below for information on how to upgrade the phone's firmware with
the firmware file received from AudioCodes.
See under Section 4.9.3 for information on how to manually check if the firmware on
the phone is different to the firmware file located on the provisioning server.
See Section 5.2 for information on how to enable automatically checking for firmware
updates using the Configuration File.
5.1 Upgrading Phone Firmware
This section shows how to upgrade the phone firmware.
To upgrade the phone firmware:
1. After receiving the new img firmware file from AudioCodes, save it to a location on your
PC.
2. Open the 'Manual firmware upgrade' page (Management tab > Manual Update >
Manual firmware upgrade).
Figure 5-1: Manual Firmware Upgrade
3. Click Browse…, navigate to the img file on your PC, and then click Submit; the phone
screen displays the upgrade process (see the User's Manual for details).
4. On the phone, press the MENU key and select Status > Firmware Version.
5. Make sure the firmware is the version of the img file you received from AudioCodes,
applicable to the phone model.
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