400HD IP Phones Series - Teams Compatible
Administrator's Manual 192 Document #: LTRT-09960
7.5 Monitoring: Traceroute
For effective troubleshooting and diagnosis, it's recommended to set up the phone to store
trace messages. This section shows how to perform traceroute using the Web interface.
Note: During regular phone operation, it is recommended to disable debug tracing for
improved performance.
Traceroute is a diagnostic you can use
to display the route of packets across your network
to measure transit delays
Traceroute computes the sum of the mean times it takes for the packets to transit each hop
(from host to host) in the route. [Ping, by contrast, computes the final round-trip times from
the destination point].
To perform traceroute using the Web interface:
1. Open the Monitoring page (Status & Diagnostics tab > Diagnostics menu >
Monitoring).
Figure 7-2: Web Interface - Monitoring - Traceroute
2. In the 'Destination' field, enter the IP of the device on the remote side to traceroute.
3. Click Go to perform diagnostics.
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