Administrator's Manual 3. Manual Configuration of a Single IP Phone
Version 3.4.4 89 400HD IP Phones Series - Teams Compatible
3.4.19 Configuring the VocaNOM Service
VocaNOM allows users to voice-dial colleagues by articulating the full name of a colleague
adding "Office" or "Mobile" when prompted. The solution then dials the requested party. The
feature increases day-to-day work productivity.
For information on how to enable or disable the feature, see Section 3.4.6.
Note: Applies to the 445HD, 450HD, 450HD and Expansion Module, C450HD, C450HD
and Expansion Module, as well as to the RX50 conference phone.
To configure the VocaNOM service:
Open the Configuration File page (Management tab > Manual Update >
Configuration File) and configure the parameters using the table below as reference.
Table 3-40: Voice-Dialing Parameter Descriptions
Parameter Description
voip/services/vocanom/number
Defines the number that the phone dials to access the
VocaNOM server, either directly, or indirectly, via the
Skype for Business server. Example: 7777
voip/services/vocanom/label
Defines the name that will be displayed in phone
screens after users press their configured VocaNOM
key to voice-dial another party using the VocaNOM
service. Default: VocaNOM
voip/services/vocanom_server/enabled
Can be enabled or disabled. The user's experience
remains the same whether enabled (direct voice
dialing) or disabled (indirect voice dialing). Direct or
indirect voice dialing occurs in the background, so user
experience is unaffected. When enabled (direct voice
dialing), the call is forwarded directly to the server.
When disabled (indirect voice dialing), the call is
forwarded via the Skype for Business server. The
VocaNOM server can be on premises or in the cloud.
[0] Access to the VocaNOM server is indirect via
the Skype for Business server [default]
Access to the VocaNOM server is direct
voip/services/vocanom_server/ip_address
Only displayed in the Web interface if the previous
parameter (above) is enabled. Defines the VocaNOM
server's IP address. The server can be either in the
AWS cloud (Amazon Web Services) or on premises.
Default: 0.0.0.0
voip/services/vocanom_server/port
Defines the port number on the VocaNOM server. Its
value must match Transport Mode.
5060 [for UDP, TCP]
[default] [for TLS]
voip/services/vocanom/transport_mode
Defines the Transport Mode for sending SIP messages.
TLS [Default]
UDP
TCP