AudioCodes 400HD Series - Enabling Qoe Reports to be Sent to Microsofts SQL Server

Administrator's Manual 4. Configuring Microsoft Skype for Business Features
Version 3.4.4 171 400HD IP Phones Series - Teams Compatible
4.26 Enabling QoE Reports to be Sent to Microsoft's SQL
Server
Quality of Experience (QoE) reports can be sent to Microsoft's SQL server. A SIP Service
message containing a QoE .xml report is sent inband from the phone to Microsoft's FE server
at the end of every phone call. The FE server then sends it to Microsoft's SQL server from
which third-party applications such as AudioCodes' Session Experience Manager (SEM), in
addition to Microsoft's Report Server, can pull and present the information graphically for
network administrators to use to optimize and enhance enterprise telephony.
Note: To enable QoE reports, the Lync/Skype for Business server must be configured
to enable QoE monitoring, as shown in the figure below.
 To enable the feature:
 Open the Configuration File page (Management tab > Manual Update >
Configuration File) and configure the parameter using the table below as reference.
Table 4-17: Enabling QoE Reports using the Configuration File
Parameter Name Description
voip/rtcp_xr/vq_statistics/mode
Enables / disables QoE reports to be sent to
Microsoft's SQL server.
 [0] Disable
 [1] Enable (default)
Note: The RX50 conference phone supports Voice Quality reports in compliance with
the IETF’s RFC 6035, except for the following VQ local metrics that are not provided:
• Jitter buffer statistics
• Burst and Gapp loss
• Signal and noise levels
• Voice Quality estimation