AudioCodes 400HD Series - Managing Teams Meetings

400HD IP Phones Series - Teams Compatible
Administrator's Manual 74 Document #: LTRT-09960
3.4.8 Configuring the TRANSFER Key to Perform Consultative
Transfer
The phone's hard TRANSFER key by default performs blind transfer but you can change the
default for the key to perform consultative transfer.
You need to reconfigure the parameter 'voip/signalling/sip/hk_blind_transfer/enable' as
shown in this section.
 To change the TRANSFER key functionality:
• Use the table below as reference, and then click Submit.
Table 3-26: Changing TRANSFER Key Functionality
Parameter Description
voip/signalling/sip/hk_blind_transfer/enable
Changes the hard TRANSFER key's
functionality from performing blind transfer
(default) to performing consultative transfer.
 [0] TRANSFER hard key performs
Consultative Transfer
 [1] TRANSFER hard key performs Blind
Transfer (default)
3.4.9 Enabling Semi-Consultative Transfer
You can enable semi-consultative transfer. The user will then be able to transfer the call after
the party whom the caller requested to be transferred to, picks up the phone.
 To enable semi-consultative transfer:
• Use the table below as reference, and then click Submit.
Table 3-27: Semi-Consultative Transfer Parameter
Parameter Description
system/semi_attended/enable Enables semi-consultative transfer.
 [0] [Default] A asks B to transfer A to C.
B puts A on hold, calls C, and waits until C
answers. After C answers, B transfers the
call from A.
 [1] A calls C and presses the Trans
softkey when A hears the ringback from
C.