AudioCodes 400HD Series - Disabling Audial Call Waiting Indication; Table 3-30: Call Waiting Audial Indication Parameter

Administrator's Manual 3. Manual Configuration of a Single IP Phone
Version 3.4.4 77 400HD IP Phones Series - Teams Compatible
3.4.12 Disabling Audial Call Waiting Indication
This section shows how to disable the audial call waiting indication (beep progress tone) so
that only visual indication for call waiting occurs. Audial call waiting indication can interfere
with a conversation. This feature addresses the issue. If a user is in a call and a third party
calls that user, the called user's screen visually indicates that a calling party is waiting: the
incoming call icon flashes, the adjacent Programmable Key LED flashes, and the blue Ring
LED in the uppermost right corner of the device flashes (see the User's Manual for more
information).
 To disable Call Waiting audial indication:
 Open the Configuration File page (Management tab > Manual Update >
Configuration File) and configure the parameter using the table below as reference.
Table 3-30: Call Waiting Audial Indication Parameter
Parameter Description
voip/services/call_waiting/generate_
tone/enabled
Enables a call waiting audial indication (beep progress
tone), which can interrupt a phone conversation.
 [0] Disabled. If disabled, only visual indication for call
waiting occurs. Call waiting is visually indicated in the
called party's phone screen. If a user is in a call and a
third party calls that user, the called user's screen
visually indicates that a calling party is waiting.

[1]
Enabled (default)